Terms & Conditions
Welcome to Muye.gr (the “Website”). This Website is owned and operated by Muye.gr (hereinafter referred to as “we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions and all policies incorporated by reference, including our Shipping Policy and Privacy Policy. If you do not agree to all of these terms, do not use this Website.
1. General Conditions
The Website is an online store for the sale of jewelry and related products. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes.
2. Products and Services
We make every effort to display as accurately as possible the colors and images of our jewelry products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
3. Pricing and Payment
All prices displayed on the Website are in Euros (€) and include the legally required Value Added Tax (VAT).
Accepted Payment Methods
We offer the following secure payment options for your convenience:
•Card Payments: We accept major credit and debit cards. Payments are processed through a secure payment gateway.
•Klarna: You may choose to pay using Klarna’s payment solutions, subject to Klarna’s own terms and conditions.
•Cash on Delivery (COD): This option allows you to pay for your order in cash upon delivery by the courier. An additional fee of €1.50 applies for this service, which will be clearly indicated at checkout.
4. Shipping and Delivery
We partner with ACS Courier and ELTA Courier for all domestic shipments.
•Standard Shipping Cost: A flat rate of €3.00 applies to all orders under €50.00.
•Free Shipping: We offer free standard shipping for all orders totaling €50.00 or more.
Full details regarding delivery times, tracking, and procedures are outlined in our dedicated Shipping Policy.
5. Returns, Exchanges, and Right of Cancellation
Right of Cancellation
In accordance with Greek consumer law, you have the right to cancel a distance contract without giving any reason within 14 calendar days from the day you received the product .
Return Conditions
•The product must be unused, in its original condition, and in its original packaging.
•The return must be accompanied by the original purchase receipt.
•For hygiene reasons, certain items (e.g., earrings) may be excluded from returns unless they are defective.
Please refer to our separate Returns Policy (if applicable) for detailed instructions on how to initiate a return or exchange.
6. Intellectual Property
All content published on this Website, including but not limited to text, graphics, logos, images, and jewelry designs, is the property of Muye.gr and is protected by Greek and international copyright laws.
7. Governing Law and Jurisdiction
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Greece. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of Athens.
